Privacy Policy
What Does This Privacy Policy Cover?
SHIPLICITY WORLDWIDE SOLUTIONS (“Shiplicity” or “Company”) is committed to rights of privacy. This Privacy Policy explains how we may collect information from or about you, as well as how we may use or disclose some or allow of this information. This Privacy Policy sets forth the terms and guidelines about which we collect, process, store, use, and protect your Personal Information (defined below). This Privacy Policy, together with our Terms and Conditions found on our Website, set forth Shiplicity’s general rules and policies for use of our Website at www.shiplicity.com (“Website”).
If you have any questions or concerns, please contact us at info@shiplicity.com.
Our Services:
Shiplicity provides shipping services, including creating, managing, and receiving shipments, some of these Services offered through our Website for individuals and businesses of all types, sizes, and make-up (“Services”).
By using our Website or signing up or availing yourself of Shiplicity’s Services, you acknowledge that you have read, understood, and consent to the terms set forth herein. Shiplicity may require you to agree to other terms and conditions, policies, or rules as it deems necessary in its sole discretion. If you do not agree with these terms, though, you must immediately cease use of our Website and our Services.
What Personally Identifiable Information (or “Personal Information” or “PII”) We May Collect:
PII includes information that can be used to identify a person or business, either directly or indirectly, such as your contact information, like your name, your company name, your mailing address, your phone number(s), your credit card details (or other payment details), and your email address(es). PII also includes any written text or communications, notes, or inquiries that you provide on our Website or by e-mail communication directly or indirectly with Shiplicity. In some cases, you may need create a user account, with a username and password, to access features of our Website or complete purchases.
For all shippers, Shiplicity may collect data that identifies the browser and the device that is used to access our Service including data that describes the IP address, the network connection, and data that describes when the visit to our Website was made, including the data and time. This information is used to improve our Service and to provide you with relevant information of your account. We collect the above Personal Information when you sign up for our Services, access our Services, activate our Services from a partner’s Website, and at any time you update your Personal Information on your Shiplicity account.
For all receivers, Shiplicity may share certain information, including Personal Information, with third-party companies that we use to provide our Service, including but not limited to couriers, shipping companies, and insurance companies, to ensure that any shipments are correctly delivered to the recipients on a timely manner. Shiplicity may also contact the recipients using certain information, including Personal Information, to notify and keep them updated regarding the information of the shipment (including, for example, tracking number, courier company, and delivery status updates), to obtain feedback in respect of the courier service, suggestions for improvement of our Service, and any information that may facilitate the delivery of the Shipment. The above information of recipients may be collected from shippers when scheduling shipments, when a partner’s client uses our Services to ship, or when a recipient of Shipment contacts us to change any information regarding the delivery of the Shipment.
How Do We Collect PII:
Shiplicity makes its best efforts to ensure that Personal Data is collected in a fair, transparent, and lawful manner.
Shiplicity provides access on or through its Website to allow customer to avail themselves of Shiplicity Services. Users may subscribe to blogs or electronic newsletters, listen to podcasts, read about training sessions, seminars, and workshops, and purchase the same. Shiplicity may require you to voluntarily provide information, including PII, that we use to facilitate these features and services.
How We Use PII:
Shiplicity uses (or “processes”) the information we obtain (including PII) to operate, maintain, and improve its Services. We may use the information to respond to queries or requests, complete registrations and payments, fulfill orders, and schedule service or training. We may also use information for statistical analysis or analytics, including as part of charts, graphs, tables, spreadsheets, or the like, all of which may aggregate data and information. To the extent we share any information, we will share it with only those who adhere to standards that are consistent with this Privacy Policy and our privacy practices, generally.
Consent to Use of PII:
You consent to these processes by providing information including PII. You may update your PII or “opt out” from receiving certain communications and correspondence from us at any time through your account access on our Website or App or through email correspondence sent to [email address].
Retention of PII:
Shiplicity will retain your information (including PII) as long as necessary to fulfill respective processes or Services, as well as to fulfill any obligations under applicable law.
Rights of Data Owners in and to their PII:
Where applicable law requires (and subject to any exceptions), you may have the right to request Shiplicity to provide you with your PII or to delete your PII that is held by us. You may also have the right to restrict or object to use or processing of your PII. Shiplicity will respond in a reasonable timely manner to requests made by you for access to such information.
Disclosure And Access to PII:
Shiplicity considers your use of our Website to be private. However, Shiplicity may access or disclose information (including PII) and/or the content of your communications with us, in order to: (1) comply with the law or legal process served on Shiplicity; (2) enforce and investigate potential violations of our Terms of Use, including use of this site to participate in, or facilitate, activities that violate the law; or (3) protect the rights, property, or safety of Shiplicity employees, customers, or the public.
Shiplicity may also disclose information to selected business partners, including couriers, insurance companies, and payment providers, or other third parties offering products or services, including marketing or advertising services, in which you may be interested, provided that such third parties agree to comply with the provisions of this Privacy Policy with respect to the use of your Personal Information. You consent to the access and disclosures outlined in this section.
Shiplicity may also share Personal Information with third parties if necessary for fulfilling contractual obligations. All third parties with whom Personal Information is shared will be required to enter into data processing agreements to ensure the protection of that Personal Information. We will not sell, rent, or disclose to outside parties the information we collect, except that we may share the collected information with other parties, including, parties with whom Shiplicity has agreements to facilitate the functioning of our Website and Services (“Affiliated Service Providers,” for example, Shiplicity may share your credit card information with a credit card service provider to process your purchase.
We require all Affiliated Service Providers to use the same level of privacy protection as we have, and therefore, we expect that your information will be handled with the same level of care that we employ pursuant to these terms.
How We Collect Non-Personal Information
Shiplicity may obtain non-personal information from your use of our Website and through the use of commonly used information-gathering tools. These tools may include “Cookies,” which are pieces of information shared between your web browser and a Website. Non-personal information may include information about the browser that you use to access the site, the operating system that you are running, what items you clicked on the applicable web page, how long you viewed a certain page, and information about the Website you accessed immediately before you accessed our Website. Shiplicity may aggregate your non-personal information with the non-personal information of other users of Shiplicity’s Website or of other non-personal information collected offline. Shiplicity also may collect anonymous aggregated information, like general traffic patterns within our Website, to help maintain the flow and content of the Website. Any and all of this non-personal information may be used to support Shiplicity’s commercial, marketing, and customer service activities, or for any other reason.
Use of Cookies
Use of cookies enables a faster and easier experience for the user. A cookie cannot read data off your computer’s hard drive. For information on cookies, please refer to www.aboutcookies.org.
There are different kinds of cookies with different functions:
| Session cookies | These are only stored on your computer during your web session. They are automatically deleted when the browser is closed. They usually store an anonymous session ID allowing you to browse a Website without having to log in to each page. They do not collect any information from your computer. |
| Persistent cookies | A persistent cookie is one stored as a file on your computer, and it remains there when you close your web browser. The cookie can be read by the Website that created it when you visit that Website again. |
| First-party cookies | The function of this type of cookie is to retain your preferences for a particular Website for the entity that owns that Website. They are stored and sent between Shiplicity’s servers and your computer’s hard drive. They are not used for anything other than for personalization as set by you. These cookies may be either Session or Persistent cookies. |
| Third-party cookies | The function of this type of cookie is to retain your interaction with a particular Website for an entity that does not own that Website. They are stored and sent between the third-party’s server and your computer’s hard drive. These cookies are usually Persistent cookies. |
We generally use cookies as follows:
| Functionality | Some cookies allow our Sites to remember choices you make (such as your user name, language or the region you are in) and provide enhanced features. For instance, a Site may be able to remember your log in details, so that you do not have to repeatedly sign in to your account when using a particular device to access our Sites. These cookies can also be used to remember changes you have made to text size, font and other parts of web pages that you can customize. They may also be used to provide services you have requested such as viewing a video or commenting on an article. The information these cookies collect is usually anonymized. They do not gather any information about you that could be used for advertising or remember where you have been on the internet |
| Performance | Some cookies collect information about how visitors use a Site, for instance which pages visitors go to most often, and if they get error messages from web pages. They also allow us to record and count the number of visitors to a Site, all of which enables us to see how visitors use a Site in order to improve the way that the Site works. The information these cookies collect is normally anonymous and is used to improve how our Sites works. However, some of these cookies may include Personal Information. Please consult your web browser’s ‘Help’ documentation or visit www.aboutcookies.org. for more information about how to turn cookies on and off for your browser |
| Marketing | These cookies are used to deliver content relevant to your interests on a Site and third party sites based on how you interact with our advertisements or content |
Use of Web Beacons
Other tools include “Web Beacons,” which are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you view our Website tied to the web beacon, and a description of the Website tied to the web beacon. Shiplicity may use web beacons to operate and improve our Website and e-mail communications. Web beacons can be used alone or in conjunction with cookies to compile information about users’ usage of our Website and interaction with e-mails. Shiplicity may use information from web beacons in combination with other data we have about our clients to provide you with information about Shiplicity and our services. Shiplicity may conduct this review on an anonymous basis.
Use of Google Analytics
Shiplicity may use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help Websites and apps analyze how users use the site. The information generated by the cookie about your use of our Website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the applicable Website, compiling reports on Website activity, and providing other services relating to Website activity and internet usage for Shiplicity. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of our Website. By using our Website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Links To Other Websites:
Our Website may contain third-party links that provide access to other Websites, not maintained by Shiplicity or its affiliates. If you click on these third-party links, you will be directed from our Website to another external Website, which Shiplicity has no control over and assumes no responsibility for the content, privacy policies, practices, or services. Your use of any external Website is not governed by this Privacy Policy.
Children’s Privacy:
Shiplicity does not knowingly solicit, collect, or retain information from any individuals who are under fourteen (14) years of age. If we learn that we have obtained personal information of a child under 14, we will take steps to delete the information as soon as possible.
How We Store and Secure Your Personal Information:
All data is securely and exclusively hosted in a data center. Roles are defined to manage access to any and all PII. To prevent unauthorized access to your Personal Information, maintain data accuracy, and ensure the correct use of such information, Shiplicity has put in place physical, electronic, and managerial procedures as well as encryption and transaction security software to attempt to safeguard and secure the information Shiplicity obtains from its Services or its Website. However, no safeguards or security procedures or software is completely effective, and we do not guarantee the absolute security of any information provided to Shiplicity or obtained through use of our Services or Website.
Policy Revisions:
Shiplicity reserves the right to update, revise, modify, or amend this Privacy Policy from time to time in our discretion. If Shiplicity makes modifications, we will post the revised Privacy Policy on the Website, which will take effect immediately upon posting. It is your responsibility to periodically review this Privacy Policy.